Simple, transparent pricing.
14-day free trial on every plan. No credit card required to start. Cancel anytime.
Starter
Single business, single location. Great for solo and small teams.
Start free- 1 phone number
- Chat widget
- Up to 500 AI interactions / mo
- 1 decision tree
- Email support
Pro
Most popular — for growing SMBs that need all four channels.
Start free- Everything in Starter
- Voice + Chat + Email + SMS
- Up to 2,500 interactions / mo
- Up to 3 decision trees
- CRM + calendar
- SMS broadcasts (TCPA)
- Priority support
Business
Multi-location, multi-language, integrations and API access.
Start free- Everything in Pro
- Multi-location routing
- Up to 10,000 interactions / mo
- HubSpot, Salesforce, Google Calendar
- Webhook + REST API
- Custom integrations
- Phone + chat support
Enterprise
White-label, agency mode, SSO, volume pricing, SLA.
Contact sales- Everything in Business
- Unlimited interactions
- Agency / white-label mode
- SSO + SCIM
- Custom SLA
- Dedicated success manager
Voice calls billed per minute, rounded up to the next full minute. Phone numbers billed at cost ($1-$2/mo each).
Pay only for the minutes you use — about 3¢/minute.
Your monthly plan fee covers the platform, dashboard, CRM, calendar, and the first block of included voice minutes. After that, phone calls are billed per minute, rounded up to the next full minute (so a 12-second call counts as 1 minute; a 61-second call counts as 2). This is how telcos and every major voice-AI provider bill — we don't bury fractional seconds.
Short call
28 seconds
Billed: 1 minute
3¢
Normal call
3 min 15 sec
Billed: 4 minutes
12¢
Long booking
9 min 2 sec
Billed: 10 minutes
30¢
The headline rate assumes our default Gemini provider (a blended ~3¢/min). Grok Voice Agent is a predictable 5¢/min flat. GPT-4o-mini Realtime runs a little higher on token-based billing. You pick the provider on Pro+ plans — all on the same per-minute, rounded-up model.
The math, one example:
On the Pro plan ($149/mo), the included minutes cover ~2,500 interactions. If your AI answers 1,000 calls averaging 2 minutes 30 seconds each (billed as 3 min = 3,000 minutes), and you're beyond included: 500 overage minutes × 3¢ ≈ $15.00 on top.
We surface your running monthly spend on the dashboard and let you set a hard ceiling so you're never surprised.
3¢ a minute vs a real receptionist.
A US receptionist averages about $21/hr fully loaded (base + benefits + overhead) — roughly 35¢ per minute of their time. CallCaptain handles the same call flow for a fraction of that, 24/7, in 90+ languages, without breaks or sick days.
| Monthly volume | Total minutes | Receptionist cost | CallCaptain voice | You save |
|---|---|---|---|---|
Small SMB 100 calls · 3 min avg | 300 | $105 | $9 | $96 · 91% less |
Busy clinic 400 calls · 3 min avg | 1,200 | $420 | $36 | $384 · 91% less |
Multi-location 1,200 calls · 2.5 min avg | 3,600 | $1260 | $108 | $1152 · 91% less |
Based on an average $21/hr fully loaded US receptionist (2024 BLS OES 43-4171 + ~30% benefits and overhead) and CallCaptain's default blended voice rate. Your plan's included minutes cover most of this usage; the table shows the headline unit economics at any volume.