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Fill every chair. Zero phone-tag.
CallCaptain books services, handles stylist preferences, manages cancellations, and follows up on no-shows.
The pain we solve
- Calls going unanswered during services
- No-show guests not rebooking
- Stylist preferences creating booking errors
- Cancellations turning into gaps in the schedule
How CallCaptain handles it
- Books by service + stylist preference
- Handles cancellations and reschedules instantly
- Sends 24h and 1h reminders automatically
- Runs no-show recovery sequences via email and SMS
- Lets guests request specific stylists by name
Decision tree template (you can edit it)
- 1New client → service inquiry → stylist intro → book
- 2Returning → request same stylist → check availability → book
- 3Cancellation → rebook offer → waitlist fill
- 4No-show → 24h follow-up → rebook offer